Pat PKR Privacy Policy — How We Protect Your Data

This Privacy Policy describes how pat pkr collects, uses, stores and protects personal information provided by users of the patpkr.win platform. It applies to all players who register an account, make deposits, place bets or otherwise interact with the platform.

By creating an account on pat pkr, you acknowledge that you have read this Privacy Policy and understand how your personal data will be handled. If you do not agree with any part of this policy, you should not register or continue using the platform.

This policy should be read alongside the pat pkr Terms and Conditions, which govern the overall rules of using the platform. Where the two documents address the same subject, the Terms and Conditions will take precedence on matters of platform rules, while this policy governs data handling specifically.

Pat pkr collects personal information in the following ways: directly from you when you register or interact with the platform, automatically through your use of the platform, and from third-party providers such as identity verification services and payment processors.

Information you provide directly:

• Full name and date of birth, as required for age verification
• Email address and mobile number for account communications and security
• CNIC number or passport details for identity verification prior to withdrawal
• Payment method details for JazzCash, Easypaisa, Raast, bank transfer or card transactions in PKR
• Any information you provide when contacting customer support

Information collected automatically:

• IP address and general location data derived from it
• Device type, operating system and browser version
• Session data including login times, pages visited and features used
• Betting and gaming activity including stakes in PKR, game types, cricket and PSL markets accessed, and outcome history
• Cookie data as described in the Cookies section below

We do not collect sensitive personal data such as biometric data, health information or political opinions. The data we collect is limited to what is necessary to operate the platform and keep your account secure.

Pat pkr uses the personal information we collect for the following purposes:

• Account management: To create, maintain and secure your pat pkr account, including processing your login credentials and account settings.
• Identity verification: To confirm your age and identity before activating full account features, particularly prior to processing PKR withdrawals.
• Payment processing: To process deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards. Payment references are retained to resolve disputes and for financial record keeping.
• Betting and gaming operations: To record your bets, calculate balances, apply bonuses and settle cricket, PSL, casino and bingo activity correctly.
• Responsible gaming: To monitor account activity for patterns associated with problem gambling, apply deposit limits and self-exclusion requests, and send session reminders where activated.
• Security and fraud prevention: To detect and prevent unauthorised access, multiple account creation, bonus abuse and fraudulent payment activity.
• Customer support: To respond to your queries, investigate complaints and resolve disputes efficiently.
• Marketing communications: To send promotional offers, cricket and PSL betting promotions and bonus updates — but only where you have opted in to receive them. You can opt out at any time.
• Platform improvement: To analyse usage patterns and improve the reliability, speed and features of the pat pkr platform.

We do not use your data for automated decision-making that produces significant legal effects, and we do not create behavioural profiles for sale to advertisers.

Pat pkr processes your personal data on the following legal bases:

• Contractual necessity: Processing your registration data, payment information and betting activity is necessary to fulfil the contract between you and pat pkr — that is, to operate your account and deliver the services you have signed up for.
• Legitimate interests: We process device and session data, and conduct fraud and security checks, based on our legitimate interest in operating a safe and reliable platform. These interests do not override your rights as a data subject.
• Consent: We send marketing communications only where you have given explicit consent. You may withdraw this consent at any time through your account settings.
• Legal obligation: We may process and retain certain data to meet financial record-keeping requirements and to respond to valid legal requests from authorities where required.

Pat pkr does not sell, rent or trade your personal information to any third party. We share data only where it is necessary to deliver the platform and only with partners who are bound by appropriate data protection obligations.

Categories of third parties we work with:

• Payment processors: JazzCash, Easypaisa, Raast and bank partners process your PKR deposit and withdrawal transactions. They receive only the information required to complete each transaction.
• Identity verification providers: Where third-party services are used to verify CNIC or passport details, they receive the identity data you submit for verification purposes only.
• Game suppliers: Casino, slots, live casino and bingo game providers may receive your player ID and game session data to deliver games and calculate outcomes. They do not receive your full personal profile.
• IT and platform infrastructure providers: Hosting, security and technical service providers who support the operation of patpkr.win may have limited access to data in the course of their work.
• Legal and regulatory disclosure: Where required by a valid legal process, court order or authority request, pat pkr may disclose relevant account or transaction data. We will notify you where permitted by law before making such a disclosure.

Pat pkr uses cookies and similar tracking technologies to make the platform work correctly, keep your session active, and understand how players use the site so we can make improvements.

Types of cookies we use:

• Essential cookies: Required for the platform to function. These keep you logged in during your session, remember your language preference and ensure the platform loads correctly. You cannot opt out of essential cookies while using pat pkr.
• Analytics cookies: Used to understand how players navigate the platform — which pages are visited most, where users drop off and how features are used. This data is aggregated and not linked to individual identities.
• Security cookies: Help identify and block fraudulent login attempts, suspicious access patterns and automated bot activity.
• Preference cookies: Remember your settings such as bet display preferences and notification choices so you do not have to reconfigure them every visit.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect your ability to use the platform. Blocking analytics or preference cookies will not prevent you from placing bets or accessing your account.

Pat pkr retains personal data for as long as your account is active and for a reasonable period thereafter, as required for legal, financial and dispute resolution purposes.

• Account data: Retained for the duration of your active account. If you close your account, core account data is retained for a minimum period to meet financial record-keeping obligations.
• Payment and transaction records: PKR transaction records are retained for a minimum of five years to comply with standard financial record-keeping requirements.
• Identity verification documents: Retained for the period required by applicable verification and record-keeping standards and deleted securely thereafter.
• Betting history: Retained while your account is active and for a period after closure to support dispute resolution and responsible gaming monitoring.
• Support communications: Retained for a period sufficient to resolve the original query and any related follow-up, typically up to three years.

When data is no longer required, it is deleted or anonymised securely. You can request early deletion of certain data types — see Your Rights below.

As a pat pkr account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact pat pkr support with your account username and a clear description of your request.

• Right of access: You can request a copy of the personal data pat pkr holds about you. We will provide this in a clear, readable format.
• Right to correction: If any of your personal data is inaccurate or out of date — for example, a change of contact number — you can request that we update it.
• Right to deletion: You can request deletion of your personal data. Note that we may be unable to delete certain data where we are required to retain it for legal or financial compliance reasons. In such cases, we will explain which data must be retained and why.
• Right to restrict processing: You can ask us to limit how we use your data while a query or complaint is being resolved.
• Right to data portability: You can request your data in a structured, commonly used format for transfer to another service.
• Right to withdraw consent: Where processing is based on your consent — such as marketing communications — you can withdraw that consent at any time without affecting prior processing.

We will respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before fulfilling a request to protect your data from unauthorised access.

Pat pkr applies industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. These include:

• SSL encryption: All data transmitted between your device and the pat pkr platform is encrypted using Secure Sockets Layer (SSL) technology.
• Hashed passwords: Your account password is stored as a cryptographic hash, not in plain text. Even internal staff cannot read your password.
• Access controls: Access to personal data within pat pkr is restricted to staff who genuinely need it to do their jobs. Access is logged and reviewed.
• Payment security: Full payment credentials for JazzCash, Easypaisa or bank accounts are not stored on pat pkr servers. Transactions are processed by the relevant payment provider using their own security infrastructure.
• Fraud monitoring: Automated systems monitor account activity for signs of unauthorised access and can trigger additional verification steps where suspicious activity is detected.

While pat pkr takes reasonable steps to protect your data, no internet-based system can guarantee absolute security. You also have a role to play — use a strong, unique password for your pat pkr account and never share your login credentials with anyone.

Pat pkr is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that an account has been registered by a person under 18, that account will be closed immediately and any associated data will be deleted, subject to any legal retention obligations.

If you believe that a minor has registered on pat pkr, please contact support immediately so we can investigate and take appropriate action. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing betting and gaming platforms.

Pat pkr may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. For material changes that significantly affect how your data is used, we will notify active account holders via email or an in-platform notification before the changes take effect.

Your continued use of the pat pkr platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the platform and contact support to request account closure and data deletion.

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how pat pkr has handled your personal information, please contact our support team. We aim to acknowledge all privacy-related queries promptly and to resolve them fairly.

When contacting us about a data matter, please include your account username and a clear description of your request or concern. This helps us locate your data accurately and respond efficiently.

You can reach pat pkr support at: support@patpkr.win

We will respond to all data rights requests and privacy queries within a reasonable timeframe, and will always verify your identity before sharing or amending any personal data.